We deliver on our promise
We strive to make the claims process as simple and painless as possible for you. This means we're there for you whenever you need us.
We have people to help you
All of our policies are tailored to meet the needs of educators. Because our claims counselors work only for Horace Mann, they're trained experts on our policies and coverages. This means our claims professionals are able to respond quickly to your needs.
... and we use technology to help, too
We back our people with technology to bring speed and efficiency to the claims process. We offer the ability to report claims 24/7 whether online or by phone. Our award-winning Claims Desktop technology automates claims' best practices. It's a great commitment to world-class service.
We're where you need us, when you need us
Whether you need a claims adjuster to meet you at your home or school, our mobile claims offices deliver service directly to you. We'll inspect the damage, complete estimates and often be able to issue payment right on the spot.
We also help make roadside assistance and glass breakage claims easier with our Horace Mann Express Service and Horace Mann Fast Glass programs.