Claims

When you purchased a Horace Mann insurance policy, we promised to be there for you.

Claims van

When you choose Horace Mann for your insurance needs, you express confidence in our ability to provide you the peace of mind you expect – and deserve – particularly if you ever need to report a claim. 

We make every effort to deliver on our promise during that moment of truth when you need your insurance most:

  • Our claims counselors work only for Horace Mann and are trained experts on our policies and coverages, which are tailored to meet the needs of educators. 
  • Our award-winning Claims Desktop technology automates industry best practices to improve the speed and efficiency in which we handle your claims.
  • Our Fast Glass Service, administered by Safelite, the largest auto glass repair and replacement organization in the U.S., carries a lifetime guarantee.
  • And whether you need an appraiser to meet you at your home or school, our mobile claims offices deliver service directly to where you need us. 

As a result, 93% of customers reporting a claim say we make the claim-reporting process easy. And nine out of ten customers who have reported a claim are likely to recommend Horace Mann to their friends and co-workers.

Speak to a claims representative
Call 800-999-1030.

Horace Mann Express Service/Emergency Road Service claims
Call 877-272-0030.

Report an auto glass claim:
Call 888-321-9391 or schedule a repair through safelite.com.

Commitment to Exceptional Service

WBCL-0001 (3/12)

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  • Auto and Property
    M – F, 7 a.m. - 8 p.m. Central time.
  • Life, Annuity and Group
    M – F, 7 a.m. - 6 p.m. Central time.